jlpg Privacy Policy – How We Handle Your Personal Data

When you register for an account on jlpg, we collect personal information such as your full name, date of birth, email address, mobile number, and a secure password of your choosing. We also collect payment-related details — such as your preferred payment method and transaction history — to process deposits and withdrawals in Philippine pesos on your behalf. As you use the platform, we automatically log certain technical data including your IP address, device type, browser version, and session timestamps to help us maintain platform security and performance. We may request additional verification documents, such as a government-issued ID, where required under applicable Philippine regulations or our internal identity verification procedures. All information collected is limited to what is genuinely necessary for operating a safe and compliant betting platform for Filipino players. We do not collect sensitive personal information beyond what is required for account management, payment processing, and responsible gaming obligations.

The personal data you provide is used primarily to create and maintain your jlpg account, process transactions, verify your identity, and deliver the platform features you have access to as a registered Filipino player. We use your contact details to communicate important account-related information, including transaction confirmations, security alerts, and updates to our platform policies — we do not use your contact details for unsolicited marketing without your consent. Technical and behavioural data collected during your sessions helps us identify and resolve platform issues, improve navigation and mobile performance, and maintain the integrity of betting markets against misuse. Where responsible gaming obligations apply, we may use account activity data to monitor for signs of problematic gambling behaviour and reach out proactively through the tools described on our Responsible Gaming page. We may also use aggregated, anonymised data for internal analytics and platform improvement purposes — this data cannot be used to identify any individual player. Your personal data is never sold to third parties for commercial advertising purposes.

jlpg does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited personal data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and technical infrastructure providers — strictly on a need-to-know basis and under confidentiality agreements. These third-party partners are only permitted to use your data for the specific purpose for which it was shared, and they are required to handle it in a manner consistent with this Privacy Policy. We may also disclose personal information where required by Philippine law, regulatory authority, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, safety, or property of jlpg, our players, or the public. In the event that jlpg undergoes a business transition such as a merger or acquisition, your personal data may be transferred as part of that process, and you will be notified of any material change to how your data is handled. At all times, we take reasonable contractual and technical steps to ensure that any party receiving your data maintains an appropriate level of protection.

jlpg uses cookies and similar tracking technologies to keep you signed in to your account, remember your preferences, and help us understand how players navigate and use the platform on both mobile and desktop devices. Essential cookies are strictly necessary for the platform to function — without them, features like account login, session management, and secure payment flows would not work correctly. We may also use functional cookies to remember settings such as your preferred language or display options, and analytical cookies to collect anonymised, aggregated data about how sections of the platform are used. You can control non-essential cookies through your browser settings, though disabling certain cookies may affect your experience on jlpg. We do not use cookies to serve third-party advertising or share your browsing behaviour with advertising networks. By continuing to use the jlpg platform after being notified of our cookie practices, you acknowledge and accept our use of cookies as described in this policy.

jlpg takes the security of your personal information seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, misuse, or disclosure. All data transmitted between your device and the jlpg platform is encrypted using industry-standard protocols, and sensitive information such as payment details is handled through secure, compliant payment processing channels. Access to personal data within jlpg is restricted to staff and systems that require it to perform their specific functions, and all personnel with access to player data are subject to confidentiality obligations. We regularly review and update our security practices to address emerging threats and to maintain a platform environment that Filipino players can trust. While we take every reasonable precaution, no digital platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jlpg account and to keep your login credentials confidential. If you suspect any unauthorised access to your account, please contact jlpg support immediately so we can take prompt action to secure it.

As a registered player on jlpg, you have the right to access the personal information we hold about you, to request corrections where that information is inaccurate or incomplete, and to ask us to delete your data where there is no longer a legitimate purpose for retaining it. You may also request that we restrict how we process your data in certain circumstances, or object to processing that is based on our legitimate interests rather than your explicit consent. Where we rely on your consent as the legal basis for processing — for example, for optional communications — you have the right to withdraw that consent at any time without affecting the legality of processing carried out before withdrawal. To exercise any of these rights, you can contact jlpg support directly, and we will respond within a reasonable timeframe in accordance with applicable Philippine data protection regulations. Please note that certain data retention obligations — for example, those related to financial transactions or regulatory compliance — may mean we are required to retain some records even after an account closure request. For any questions about your data rights or how this policy applies to you, the FAQ page is also a good starting point.

jlpg may update this Privacy Policy from time to time to reflect changes in our platform features, applicable Philippine data protection laws, or our internal data handling practices. When material changes are made, we will take reasonable steps to inform registered players — for example by displaying a notice on the platform or updating the date shown at the bottom of this page. Your continued use of the jlpg platform after any changes to this Privacy Policy constitutes your acceptance of the revised version. We encourage you to review this page periodically so that you remain informed about how your personal data is being handled. If you do not agree with any changes to this policy, you should stop using the platform and contact jlpg support to discuss your options regarding your account. For related information, please also review our Terms and Conditions and our Responsible Gaming page.